Last updated: March 27, 2026
This Privacy Policy describes how Kawartha Krew Custom Clothing (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from us or otherwise communicate with us (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our Site, update the "Last updated" date, and take any other steps required under applicable law.
To provide the Services, we collect personal information about you from a variety of sources depending on how you interact with us. This includes information you provide directly to us, information collected automatically through your use of our website, and information obtained from third parties such as payment processors and service providers.
Information that you provide directly to us may include your name, billing and shipping address, phone number, email address, and order details such as product selections, sizes, and quantities. As part of our custom apparel services, we also collect and process any artwork, logos, images, or design files you submit, along with any instructions or communications related to your order.
We may also automatically collect certain information about your interaction with our Services, including your IP address, device type, browser information, and website usage data through cookies and similar technologies. This information helps us improve our website, understand customer behavior, and enhance user experience.
We may obtain information from third parties, including payment processors, shipping providers, and website hosting platforms, in order to process transactions, fulfill orders, and operate our business effectively. These third parties process your information only as necessary to provide their services.
We use your personal information to provide and improve our Services, including processing payments, producing and fulfilling custom apparel orders, communicating with you regarding your order, providing customer support, and maintaining internal business records. We may also use your information for security purposes, including detecting fraud or unauthorized activity, and to comply with legal obligations.
With respect to custom designs and intellectual property, all artwork, logos, and designs submitted by customers remain the property of the customer or the original copyright holder. By submitting any design, you confirm that you have the legal right or permission to use and reproduce that design. Kawartha Krew Custom Clothing is not responsible for verifying ownership or copyright of submitted materials. We will use your designs solely for the purpose of fulfilling your order unless otherwise agreed.
We may use photographs of completed products for promotional purposes, including on our website, social media, or marketing materials. If you do not wish for your designs or products to be used in this way, you must notify us at the time of placing your order.
We may use your personal information to send you communications related to your orders, as well as occasional promotional messages. You may opt out of receiving marketing communications at any time.
We use cookies and similar technologies to operate and improve our website, remember user preferences, and analyze website traffic. You may adjust your browser settings to disable cookies; however, doing so may impact the functionality of certain features of the Services.
We do not sell or rent your personal information. We may disclose your information to third parties only as necessary to operate our business and provide our Services, including payment processors, shipping providers, and service partners. These parties are required to handle your information securely and only for the purposes for which it was provided.
If you choose to submit reviews, testimonials, or other content to public areas of our Services, this information may be visible to others. We are not responsible for how such information is used by third parties.
We take reasonable steps to protect your personal information; however, no method of transmission over the internet is completely secure. We retain your information only as long as necessary to fulfill orders, maintain business records, and comply with legal obligations. Custom design files may be retained for future use unless you request their deletion.
In accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information, as well as withdraw consent for certain uses where applicable. To exercise these rights, you may contact us using the information below.
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children without parental consent.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Your information may be processed or stored outside of your province or country through third-party service providers. We take reasonable steps to ensure your information remains protected.
If you have any questions, concerns, or complaints about this Privacy Policy or how your information is handled, you may contact us using the information below. You also have the right to contact the Office of the Privacy Commissioner of Canada if necessary.
Kawartha Krew Custom Clothing
📧 info@kawarthakrew.ca
📞 905-431-0624